FAQ
General questions
What is Famest?
Famest is a web and mobile app available for and , that rewards fashion fans who "tag" (identify) the fashion brands visible on their photos. Our vision is to bring together a community of fashion fans who like to inspire and be inspired daily by people like themselves.
Is Famest free?
Famest is and always will be 100% free. We work tirelessly to always offer more features.
How to become a member?
Simply click on the button Facebook, Twitter or Instagram to sign up to Famest. You can also sign up with an email address if you wish. After you have accepted the terms of use, your Famest account will be fully operational and you will be a part of the Famest community.
Does Famest work in all the countries?
Yes, Famest has no borders and is accessible from anywhere. Currently, mobile apps are available in 14 languages and the website in French, English and Spanish.
How does Famest work?
How can I add a new style?
- Start by registering in order to be able to use Famest.
- Add a style by clicking on the "Add a style" button or by drag-and-dropping a picture anywhere on the website.
- Select a picture from your computer or one of your Facebook albums.
- Click on the visible clothing and accessories to add a tag.
- Save your style by clicking the "Done tagging" button.
How can I edit a style?
Simply make your way to it and you will find an "Edit" button bellow your profile picture.
How can I delete a style?
Simply go on it and you will find a "Delete" button under your profile picture.
What is a tag?
On Famest, a "tag" corresponds to a yellow mark indicating that an item has been identified on a photo.
What is the heart on my photos?
The heart allows the members of the Famest community to mark their interest for your style by "liking" your style or your tags.
What is the Hall of Fame?
On Famest, the homepage is called the "Hall of Fame". This page lists the most popular styles of the Famest community.
Why doesn't my style appear in the Hall of Fame?
This may be due to several factors. It may be that your style does not respect the rules about posting styles. Then, the selection of styles depends on many factors such as the popularity of your style or the number of your styles already pinned to the Hall of Fame.
Why do certain members get highlighted on brand pages?
For each brand there is a ranking of the most influential fans. The three most influential members are then pinned and displayed on the page of the brand.
How does the rewards system work?
What rewards can I win on Famest?
Famest rewards the members of its community by offering them discount coupons as well as exclusive items from their favorite brand. You can see all the available rewards by visiting the rewards page clicking on your points counter on the upper right corner of the page.
How to get these rewards?
Famest works with a points system. Your actions and the ones of other members of the community will allow you to earn points. Each reward has a price in points. You have then to earn points in order to unlock rewards.
How to earn points?
You earn one point each time you:
- You add a style: +1.
- A member likes your style: +1.
- A member likes an article tagged on your style: +1.
- A member or a visitor clicks on one of your tags: +1.
How can I obtain bonus points?
Some actions can win you bonus points. You can access the bonus points page through the navigation menu under your name.
- Like our Facebook page: +10.
- Share the Famest link with your friends on Facebook: +10.
- Follow us on Twitter: +10.
- Share the Famest link with your followers on Twitter: +10.
- Sponsor a friend: +20 points for each friend registered (see the next question for more information).
How does the sponsor system work?
In order to sponsor your friends, use the custom link on the page of bonus points. If someone comes on Famest by using this link, you'll receive 20 extra points for their registration.
How to order a reward?
To order a reward, just click on the button below the reward in question.
How to use a coupon?
An email with the coupon code will be sent within one hour from your request. Use the link provided to make your purchases and insert the promotional code before setting the amount of your cart.
You will receive the email at the address associated to the Facebook account that you used to log on.
Rules for publishing a style
What are the rules for posting a photo?
- The photo must be "full body" (at least from head to knees).
- The photo must be without texts, logos and/or other references that render the style less visible or less easily identifiable (Instagram filters are allowed).
- Limit yourself to one style per picture. Naturally, you'll win more point by adding multiple pictures.
- You must be in the photo. The photos where other people are visible other than you will be deleted.
- "Collage" photo editing is allowed but must be limited to 3 frames each picture.
- Ads (or SPAM) will be automatically deleted and we reserve the right to ban the members who use these practices.
- You must have copyright on the photos you post on Famest. If they are pictures of you, this is not a problem.
- The photos must be decent. Nude photos or pictures that are considered vulgar or too "sexy" will not be published on Famest. We reserve the right to assess the decency of photos.
- The photos of persons under 13 will also be deleted. We reserve the right to assess the age if some pictures seem inappropriate.
System of comments
Who can comment on styles?
Any member may comment on published Famest styles.
Why did my comment disappear?
It may be that your comment was deleted by another member.
Who can delete a comment?
The author of the comment, the author of the style, and the site moderators can delete the posted comments.
About our mobile apps
Can I use Famest on my smartphone?
Famest is available on and . You can download the application on the AppStore and Google Play Store for free.
Is it possible to order a reward using the mobile app?
Like in the web version of Famest, you can order a reward from your mobile app. You will receive an email with your voucher.
Does the Famest application works on iPad?
The iPhone version of the Famest application works on iPad but it is not, however, optimized for the iPad size.
For bloggers and webmasters
How can I embed a Famest style on my blog?
We provide an embed code for each style published on Famest. This code is accessible by clicking the "Embed" button bellow the style.
To embed a Famest picture on your blog or website, just copy/paste this code when you create a post on your blog. Your picture will then be displayed with the tags. This allows you to earn extra points on Famest from the audience of your blog/website.
Will I win points from my blog?
Yes the points system is the same as on Famest.
Bugs and feedbacks
How to report a bug?
If you encounter a bug, you can send a screenshot as well as a brief description of the problem you encountered at support[at]famest.com.
Contact
How to contact us?
If you want to contact us: send us an email at contact[at]famest.com and we will reply as soon as possible.
Follow us?
Want to keep up to date with our latest progress? Don't hesitate to follow us on Facebook, Twitter, Pinterest, etc.
- @famest
- @famestapp
Work at Famest
Do you want to work with us?
If you are motivated to be part of the great adventure at Famest, send us your resume to jobs [at] famest.com. We will not fail to answer you soon.